Jump to content

While waiting for your appointment

When you make an appointment with a professional, it’s common to have a waiting period before you can see them. You may get to see them within a few days, or it could be weeks or months before they are available. It all depends on how the service manages new people.

If you have a long wait time, you might feel frustrated, worried or isolated, but there are things you can do to look after yourself and keep moving forward while you wait. On this page, you’ll find some different options that can help you stay on track.


Need help right away?

If you can’t wait and need immediate assistance, there is 24/7 crisis and counselling support available.

Connect with Head to Health for support

If you want to talk to someone about your support options, you can make a free call to Head to Health on 1800 595 212. The service is available Monday to Friday, 8.30am to 5pm (except public holidays). You can also visit a Head to Health mental health centre without an appointment or GP referral.


Preparing for your appointment

Now’s a great time to read up on what to expect from your appointment, things you can do to prepare, and how to get the most out of it.

Find out how to get ready for your appointment.

Staying on track while you wait

It’s important to look after your wellbeing to help you cope while waiting for your appointment. Getting enough sleep, eating well, and activities such as walking or journalling can all help to maintain your health during this time. Sharing your experience by talking to someone else about it can also help you to feel connected and supported until you can speak to a professional.

There are also a range of online services that you can access right now, without the need for a referral or wait times. Some can be used anonymously.

Explore the services below for more activities to help you manage during your wait. Try the quick services if you are looking for something to do now. If you have to wait a while for your appointment, you can try one of the longer-term services.