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Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

STTARS - Intensive Family Support Counselling

By STTARS

Access this service

Access in person

About this service

STTARS provides counselling to families who have a refugee or migrant background and who have experienced torture and/or war-related trauma before coming to Australia. Our Counselling program works to support families who are experiencing difficulties in cultural transition.

This service may help:

  • Improve family relationships
  • Alleviate traumatic reactions to personal and environmental triggers
  • Manage transition to a new country (acculturation)

Service for

Parents
Parents

Cost

Free

Availability

Specific Hours

Duration

1 day or One-off service

Engagement

Delivered by a registered counsellor

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