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NewAccess – Mental health coaching support

About this service

Developed by Beyond Blue, NewAccess is a free and confidential mental health coaching program for anyone feeling stressed or overwhelmed about everyday life issues. NewAcccess coaches are trained in cognitive behavioural therapy to help you break the cycle of negative or unhelpful thoughts.

This service may help:

  • Break through the cycle of negative or unhelpful thoughts
  • Manage the way you feel
  • Access practical tools to get back on track in 6 structured sessions



Age group

12 years and over


Mon-Fri: 9am-5pm (AEST). This varies between services


Service over multiple sessions (e.g. online course)


Supported by a trained provider

Therapy framework

Cognitive Behaviour Therapy (CBT)
Coaches undertake 1 year of Low Intensity CBT (LiCBT) training: 6-week intensive that moves to practical learning, involves managing clients and an ongoing program under specialist clinical supervision