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SCHEDULED DOWNTIME - The Head to Health website is transitioning to Medicare Mental Health. While we launch the new website, the Head to Health website will not be available on Tuesday 18th February from 8:30am to 10:00am (AEDT). We apologise for any inconvenience.

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About Head to Health Head to Health Phone Service Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements

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What are you looking for today?

Common searches

Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Head to Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Medicare Mental Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Information and referral helpline

Grief support helpline

By Griefline Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

1300 845 745
Access by phone

About this service

Secure and confidential nationwide telephone support to adults aged 18 and over. Our specially trained volunteers are here to help you express and explore your grief.

This service may help:

  • Make you feel welcomed, connected and accepted
  • Recognise and accept suffering and unique grief experience
  • Offer support tools and coping strategies

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

18 years and over

Availability

Mon-Sun: 8am-8pm (AEDT/AEST)

Duration

1 day or One-off service

Engagement

Supported by a trained provider

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