You can use this service without telling us who you are or revealing any information about yourself. If you fill out our feedback form, you do not need to identify yourself or use your real name. If you provide us your email address through the Email function (at the top of each topic page), your email address will only be used for the purpose for which you have provided it, and will not be added to any mailing lists without your prior consent. Your email address will be deleted from our systems immediately after the information you have requested has been emailed to you. If you do contact us via our email address, we will use your information to respond to your request.
The Australian Department of Health and Aged Care is committed to protecting your privacy in accordance with the Commonwealth Privacy Act 1988 including the thirteen Australian Privacy Principles (APPs) contained in that Act.
To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard, and most major websites use them.
Two cookie types may be used by this website:
These exist only for the duration of a web browser session with a particular website/host. All cookies will be immediately lost when you end your Internet session or shut down your computer. Our copy of your information will be automatically deleted 20 minutes after you last used the system. This information is only used to help you use our website systems more efficiently, not to track your movements through the Internet, or to record private information about you.
These exist for a defined period of time (usually beyond the termination of the current session) before expiring.
No personally identifiable information is stored within cookies used by this website. No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.
This website contains links to other sites. The Australian Government is not responsible for the privacy practices of any third parties nor are they responsible for the material contained in a website that is linked to this site.
Any system on this website that records information about you will specifically ask your permission first.
When you visit this site, the Department of Health and Aged Care makes a record of your visit and logs the following information for statistical or systems administration purposes:
- the user's server address
- the user's top level domain name
- the date and time of access to the site
- pages accessed and documents downloaded
- the previous site visited
- type of browser used
This information is analysed to show broken links in our website, bottlenecks, and other site problems. We use this information to maintain our site for your efficient use.
No attempt will be made to identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
If you have ideas about how we can improve the content and usability of this website, you can share your thoughts on our