Head to Health Pop Up services in NSW, VIC and ACT

Head to Health Pop Ups are for all people living in NSW, and Victoria. These services are for anyone of any age, including children, young people and adults, who are experiencing distress or mental ill-health. This includes people experiencing addiction and families, supporters and carers. Even if you have never sought help before, Head to Health Pop Ups are here for you.

Head to Health staff will talk with you about your concerns to identify the support you need. This may involve referring you to existing mental health services and supports or a Head to Health Pop Up mental health hub.

Head to Health Pop Ups take a holistic approach to your mental health, whether you have experienced mental ill-health in the past or if this is the first time you have reached out for support.

Head to Health Pop Ups are here to help you find the right support for your needs. They draw on their knowledge of the broad range of services available in your region to identify what services are best for you. With your consent, Head to Health can also work with your General Practitioner (GP) to ensure they are kept informed about the support services recommended for you.

Sometimes finding the support you need can seem overwhelming. Rather than jumping straight into a service that might not suit you, it can be helpful to talk to someone who can guide you to the right service for you. Skilled mental health professionals staff the 1800 number. They know what care options are out there and can help you find the best support for your needs.

Call us on 1800 595 212 Monday to Friday from 8.30am to 5pm, except public holidays. Please note that we are not a crisis service so we only operate during business hours.

For urgent support, call Lifeline 13 11 14 or SuicideLine 1300 651 251. If you need immediate help or are at risk of harm to yourself or others call 000 now.

Head to Health Pop Ups are comprised of the central 1800 595 212 intake, advice and referral number, and mental health hubs located within established community health care settings across NSW and Victoria .
The first step is to call 1800 595 212, where our team will work with you to identify the support you need. If you are referred to a Head to Health Pop Up mental health hub for services, you can choose from telehealth or COVID-safe face-to-face appointments.

There is no cost for using the Head to Health Pop Up central 1800 595 212 intake, advice and referral service, and if you are referred to a Head to Health Pop Up mental health hub, there is no cost for services.
If we believe you will benefit from support from another provider, where possible, we will ensure this is also a free or low-cost service.

With your consent, we can share all or parts of any advice and plans with your GP or other health care providers. If you prefer not to have them shared with your current health providers, that is fine as well. However, we encourage you to discuss any additional advice or support you receive from us with your GP or other health providers.

Yes. However, we will ensure that the services you access fit in with your current care plan and supports. If you are already seeing a psychologist – or another relevant mental health professional – please advise us so we can identify the best types of services to meet your needs.

No. Anyone in NSW and Victoria can call 1800 595 212, whether they already have a GP mental health treatment plan or not. If we believe you require a mental health treatment plan, we can discuss that with your GP with your consent.